Front Desk Receptionist & Data Encoder - Vera Dental Clinic

Join Vera Dental Clinic, a leading dental healthcare provider in Canggu, Bali, and kickstart your career in a dynamic and supportive environment. As a Front Desk Receptionist & Data Encoder, you will play a pivotal role in ensuring smooth clinic operations while contributing to our mission of providing top-notch dental services.

Every day, you'll be the first point of contact for our patients, handling appointments, inquiries, and ensuring a welcoming atmosphere. You'll also be responsible for maintaining patient records, managing the clinic's database, and ensuring accurate data entry using our in-house software, DentalSoft. This role offers a unique opportunity to grow within a well-established healthcare organization, with prospects for advancement and professional development.

📋 Tanggung Jawab Pekerjaan

• Greet and assist patients at the reception desk, handling appointments and inquiries with professionalism and efficiency.
• Maintain and update patient records in our DentalSoft database, ensuring accuracy and completeness.
• Process and encode patient data, including medical histories, treatment plans, and billing information.
• Coordinate with dental staff to schedule appointments and manage patient flow within the clinic.
• Handle administrative tasks such as filing, document management, and maintaining clinic supplies.
• Provide excellent customer service, addressing patient concerns and feedback promptly.
• Assist in maintaining a clean and organized reception area, ensuring a welcoming environment for all patients.
• Stay updated with dental clinic procedures and protocols, and assist in training new staff as needed.

🎓 Kualifikasi & Syarat

• Minimum of 1-2 years of experience in a front desk or administrative role, preferably in a healthcare or dental setting.
• Strong communication and interpersonal skills, with the ability to interact professionally with patients and staff.
• Proficiency in using Microsoft Office Suite, including Excel and Word.
• Experience with data entry and database management, particularly with DentalSoft or similar software.
• Attention to detail and the ability to work accurately and efficiently under pressure.
• Fluency in English, both written and spoken, is a plus.
• Knowledge of dental terminology and procedures is beneficial but not mandatory.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

🛠️ Keahlian

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